Shipping policy
We ship all orders via Standard Shipping.
- Enjoy FREE SHIPPING for orders above RM200 within Malaysia (including Sabah & Sarawak).
- For orders under RM200, a flat-rate delivery charge applies.
Please refer to the table below for delivery charges and estimated delivery times:
|
West Malaysia |
7.50MYR (2-3 business days) |
|
East Malaysia |
15MYR (3-5 business days) |
|
Singapore |
45MYR (5-10 business days) |
|
Southeast Asia |
Price may vary |
|
Asia (except for SE Asia)* |
Price may vary |
Worldwide Shipping
For international orders, please contact us via WhatsApp to place your order, as shipping and handling fees depend on the package weight and destination.
Order Processing
- Orders will be processed and shipped to the provided address within 72 hours after full payment is received.
- Personalized orders may take 1–4 working days to process.
- You will receive a notification email with tracking details once your parcel is shipped.
Estimated Delivery Times
- West Malaysia: 2–3 business days
- East Malaysia: 3–5 business days
- Other regions: 5–18 working days (subject to unforeseen delays)
Self Pick-Up
- Available at Bandar Menjalara (HQ) by appointment only.
- Please contact 010-226 7138 or 03-6261 2332 to arrange your pick-up.